To place an order on Zahier Watches;
1. Enter the name of the item you’d like to buy in the search bar. You can also browse for
products by selecting the category on the left side of your screen
2. Click on a product to learn more about it or add to your cart
3. Click add to cart and proceed to the checkout page
4. Register or login into your existing account by entering your email and password
5. Enter your shipping/billing information ensuring your address is complete and accurate
6. Choose your preferred Payment Method
7. Click on Confirm Order to complete your order.
8. For additional support contact us at 09162652600 via calls or whatsapp. Our hours of
operations are 8am – 8pm on Mondays to Saturdays, 12pm – 5pm on Sundays.
If you are having trouble adding products to your cart please make sure that you have made all
relevant size and color selections. If you still have problems this may mean that the item you are
trying to buy is sold out.For additional support contact us at 09162652600 via calls or whatsapp.
Our hours of operations are 8am – 8pm on Mondays to Saturdays, 12pm – 5pm on Sundays
We don’t have pickup stations for now. All others are sent directly to your preferred location.
Delivery fees are the costs incurred by Zahier Watches and our logistics partners to deliver to
your selected address. Although, they are generally free for states within the southern part of
Nigeria and a subsidized cost of N1500 to the Northern part, Delivery fees vary based on your
geographic location, delivery method, shipment method and the size or category of the product
you ordered. You can review delivery fees before placing your order on the product page as well
as during checkout
We aim to avoid delays however due to unforeseen circumstances such as severe weather or
bad road etc. packages can face delays. If your delivery is more than 72 hours late for states in
the southern part of Nigeria and 5 days for state up North, please contact u 09162652600 via
call or whatsapp. We will also send you an update via email as soon as it’s available for delivery
Our delivery associates are required to have enough change should you require it. However to
avoid any inconvenience we would recommend you have the exact amount as stated in the
order confirmation email. Please note that payment on delivery is only available for customers in
Lagos and Ibadan only.
Our delivery associate has clear visibility on your delivery address as inputted at time of order
placement. Therefore they should not request any additional information including your location.
However should the address be incomplete or incorrect or need more information for easy
location they may get in touch with you to confirm the address and avoid delivery failure.
We take customer satisfaction seriously. If you’re unhappy with the service provided by our
delivery agent please contact us on 09162652600 via phone call or whatsapp or send us a mail
on [email protected] to report the incident so we can take the necessary corrective
actions.
Not to worry we will reschedule your order the next business day. We will make a total of 2
attempts to deliver the package before canceling your order. You will be notified before we make
the second attempt so we request that you remain available to avoid order cancelation.
Although, you’ll be responsible for the delivery cost of a rescheduled order.
You can change your delivery details so far the order has not been dispatched but we
recommend you verify your delivery information on the checkout page prior to submitting your
order
You can change your delivery details so far the order has not been dispatched but we
recommend you verify your delivery information on the checkout page prior to submitting your
order
Payment has to be made before packages may be opened. Not to worry though when you shop
on Zahier Watches you can always return an item as long as you meet the return eligibility
criteria. To see more information about the eligibility criteria, do refer to the T&C section.
You must refuse to accept the delivery of an open package as we can’t guarantee the
conformity of the product received and we will not accept returns of unsealed products should
you change your mind.
Delivery to states within the southern part of Nigeria takes 24-72hrs while northern states takes
3-5 business days.
We are committed to offering our customers only 100% genuine and original products.
Price of each product is determined by its grade and accessories attached to it. They might
share a similar display picture since they are the same model.
Prices on Zahier Watches are not negotiable. Our teams are working constantly to get the best
quality products at competitive prices. Also you may opt to use a promotional voucher for an
added discount if available and usage conditions are met. Please keep an eye on our social
media updates to be informed about our campaigns and flash sales for best prices.
We only accept Naira. For additional support contact us at 09162652600 via calls or whatsapp.
Our hours of operations are 8am – 8pm on Mondays to Saturdays, 12pm – 5pm on Sundays.
